This page transparently explains how x99o collects, uses, and protects your personal information. We believe safeguarding your privacy is our most important responsibility.
A simple overview of the key pillars of x99o's Privacy Policy.
We only collect information that is strictly necessary to provide our services. No excessive or irrelevant data is requested.
All your data is protected with 256-bit AES encryption. Payment information is never stored directly on our servers.
Your personal information is never sold to third parties. No data is shared with advertisers either.
You can view, update, or request deletion of your data at any time. You have full control over your personal information.
We are transparent about which cookies we use and why. You always have the option to disable non-essential cookies.
If our Privacy Policy changes, we will notify you in advance via email or a platform notification.
Your privacy is our top priority at x99o. This Privacy Policy explains what information we collect when you use the x99o.bet website and mobile app, how that information is used, and how well your data is protected.
X99o is a trusted online betting platform for users in Bangladesh. We believe transparency is the foundation of trust — which is why our Privacy Policy is written in plain, accessible language so every user stays fully informed of their rights.
By using x99o's services, you are considered to have accepted this Privacy Policy. Please read it carefully, and feel free to contact us if you have any questions.
When you register and use x99o's services, we collect various types of information — some provided directly by you, and some gathered automatically.
Information you provide directly:
Automatically collected information:
Below is a detailed breakdown of how x99o uses your information. Every use has a legitimate basis, and we never use your data for purposes beyond what is stated without your consent.
| Purpose of Use | Required information | Foundation |
|---|---|---|
| Account Creation & Management | Name, email, phone | Contract fulfillment |
| Identity Verification (KYC) | NID, passport, photo | Legal obligations |
| Payment Processing | Payment Information & Transactions | Contract fulfillment |
| Fraud prevention | IP, device, logs | Legitimate Interest |
| Customer Support | Contact Information & Messages | Contract fulfillment |
| Sending promotional offers | Email, preferences | Consent |
| Service Quality Improvement | Usage Patterns & Feedback | Legitimate Interest |
To stop receiving promotional emails, click the "Unsubscribe" link at the bottom of any email or notify our support team.
X99o never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.
When sharing information with third parties, we ensure they uphold the same privacy standards we do. No partner company may use your data for their own purposes.
Cookies are small data files stored in your browser. x99o uses cookies to enhance your browsing experience and ensure the platform functions properly. We use three types of cookies.
You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result. Most modern browsers offer straightforward cookie management options.
X99o uses industry-leading security technology to keep your data safe. Our security layers include:
In the event of a security incident, we will notify affected users within 72 hours and take immediate action.
Every x99o user has the following rights over their personal data. Contact our support team at any time to exercise these rights.
You may request access at any time to see what information we hold about you.
You have the right to request corrections to any inaccurate information we hold about you.
Unless required by law, you may request that your data be deleted.
You may request that your data not be used for specific purposes.
You may request a download of your data in a readable format.
You have the right to object to the processing of your data in certain circumstances.
X99o does not retain your data indefinitely. Each type of information has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction records | Up to 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Support Messages | 2 years after resolution |
| Logs & Activity Records | 1 Year |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
X99o is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process data from minors.
If you suspect a minor is using our platform, please notify us at support@x99o.bet.
X99o may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.
Continued use of the platform after a policy update will be considered acceptance of the revised terms.
If you have any questions or complaints about our Privacy Policy, please contact our data protection team directly.
You've read our Privacy Policy — go ahead and register with x99o for a safe and secure betting experience.